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FAQ

Frequently Asked Questions

Frequently asked questions

Billing & Pricing

Choose The Package That Works For You

Accepted Payment Methods

At our cleaning business, we offer multiple convenient payment methods. You have the flexibility to choose from various options, including traditional methods like checks and cash. Additionally, we embrace digital payment platforms such as Zelle, Venmo or PayPal, providing you with secure and convenient transactions. We prioritize your convenience and aim to make the payment process as straightforward as possible.

Cancellation Policy

To ensure efficient scheduling and exceptional service, we kindly request a minimum of 24 hours notice for any cancellations or rescheduling requests. This allows us to accommodate other clients who may need our cleaning services. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. We understand that unforeseen circumstances can arise, and we will work with you to find alternative solutions whenever possible. Please contact us as soon as you know of any changes to your appointment. Thank you for your understanding and cooperation.

Satisfaction Guarantee

We understand that plans can change. If you need to cancel or reschedule your cleaning, please let us know at least 24 hours in advance to avoid a cancellation fee.

Our Company

Aya's Shinetime Cleaning provides reliable cleaning services for both residential and commercial buildings in the New Hampshire and Massachusetts area.

Contact
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Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 10am - 5pm
​Sunday: 10am - 5pm

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